Useful information

BOOKING CONDITIONS

Check-in & Check-out
The apartments and bungalows are available from 2 pm on the day of arrival and must be vacated by 10 am on the day of departure. In case of specific needs, please contact us at (+39) 348-3649324 or send us an email to info@valleledro.it

Deposit
Upon your arrival we will ask you for a deposit of € 100 to cover any possible damage. The amount will be returned to you at the end of the vacation.

Accommodation booking
The reservation becomes definitive following confirmation by email from one of our reception operators and only after the payment of a deposit equal to 30% of the total amount of the vacation. The transfer must be made to the current account in the name of VAL MOLINI SRL – IBAN IT63S 08026 72140 000000072488 – SWIFT / BIC: CCRTIT2T06A held at the Cassa Rurale di Ledro.

Cancellation policies
We invite you to read our cancellation policies:
Up to 30 days before the day of arrival: no penalty.
From 29 – 1 days before arrival the deposit will be retained and it can be used for another vacation during the same year.
In the event of a no-show, late arrival or early departure, the full amount of the vacation will be charged.

Payment methods
The payment of the vacation can be made in cash (up to € 2999,99), by bank transfer, credit cards (Visa and Mastercard) and by debit cards. Payment of the balance of vacation amount is required on the day of arrival at the moment of delivery of keys to access the accomodation.

Rates
The rates indicated on the website and in the booking engine are VAT included. They do not include the tourist tax, extras not indicated in the vacation quote, expenses related to the presence of additional guests (not included in the vacation quote).

Tourist tax
The tourist tax is € 0.70 per person per night. Children under the age of 14 are exempt. This is an extra that must be paid on place. If you stay for more than 10 consecutive nights, you will pay the tax until the ninth night of your stay.

Guest regulation
In the apartments and bungalows can stay guests who do check-in. If additional people want to stay upon your invitation, we will calculate an extra fee for their overnights.

Pets
Four-legged friends are allowed on request. The cost is € 5.00 per day (without food). We remind you that in the common areas they must be kept on a leash and that they do not have access to the spa and swimming pool. We trust in your understanding.

No smoking
Smoking is prohibited in all apartments, bungalows and enclosed spaces.

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