Useful information and General Conditions

GENERAL INFORMATION

  • CHECK-IN: from 14:30 to 19:00. In the case of arrival after 19:00 please contact us by telephone on 327 7931667. You can access the bungalows and apartments independently after 19:00 hours. Please contact us before your arrival at Villaggio Val Molini in order to receive any useful information.
  • CHECK-OUT: within 9.30 am. Late check-out service available on request and for a fee. The cost of using this service to enjoy additional relaxing moments and to be allowed to leave the bungalow or apartments by 11:30 a.m. is € 40 per accommodation. N.B.: any check-out that takes place after the standard time (before 09:30) will be considered a late check-out.
  • Reception opening hours: daily from 9:00 a.m. to 11:00 a.m. and from 5:00 p.m. to 7:00 p.m.
  • We kindly ask you to maintain a safe interpersonal distance in the common areas, at the pool and at reception to respect the relaxation and privacy of each guest.
  • We use specific products, in respect of protocols, to clean and disinfect the rooms, fabrics and surfaces of the appartments and bungalows.
  • You can access the outdoor infinity pool from 09:00 to 20:00 (mid-June to mid-September). We ask you to respect the regulations for its safe use. We will sanitise the sunbed surfaces and equipment in accordance with the protocols.
  • The Well-being Area is for exclusive use. You can book your relax appointment in two time slots.
    To know the details relating to our services, consult the dedicated page by clicking here.
  • The Casa Molini appartments and Deluxe Bungalows are equipped with a home automation system. The system allows the opening of the entrance door to the individual units and the management of the power sources. We kindly ask you to take care of the cards.

 

Check-in & Check-out
The apartments and bungalows are available from 2:30 pm to 7.00 pm- In case your arrival time is after 7:00 pm we kindly ask you to inform us. On the day of departure the apartments and bungalows must be vacated by 9:30 am. In case of specific needs, please contact us at (+39) 327-7931667 or send us an email to info@valleledro.it.

Accommodation booking
The reservation becomes definitive following confirmation by email from one of our reception operators and only after the payment of a deposit equal to 30% of the total amount of the vacation. The transfer must be made (within 7 days) to the current account in the name of VAL MOLINI SRL – IBAN IT63S 08026 72140 000000072488 – SWIFT / BIC: CCRTIT2T06A held at the Cassa Rurale di Ledro.

Cancellation policies
We invite you to read our cancellation policies:

  • Up to 30 days before the day of arrival: no penalty.
  • From 29 – 3 days before arrival the deposit will be retained and it can be used for another vacation during the same year.
  • From 2 to 0 days, in the event of a no-show, late arrival or early departure, the full amount of the vacation will be charged.

Payment methods
The payment of the vacation can be made in cash (according to the legal limits), by bank transfer, credit cards (Visa and Mastercard) and by debit cards. Payment of the balance of vacation amount is required on the day of arrival at the moment of delivery of keys to access the accomodation.

Rates
The rates indicated on the website and in the booking engine are VAT included. They do not include the tourist tax, extras not indicated in the vacation quote, expenses related to the presence of additional guests (not included in the vacation quote).

Tourist tax
The tourist tax is € 1,50 per person per night. Children under the age of 14 are exempt. This is an extra that must be paid on place. The tax is applied up to a max of 10 consecutive nights.

Guest regulation
In the apartments and bungalows can stay guests who do check-in. If additional people want to stay upon your invitation, we will calculate an extra fee for their overnights.

Pets
Four-legged friends are allowed on request. To welcome them thoughtfully we provide bowls. The cost of the stay is € 5.00 per night per animal (without food). We remind you that in the common areas they must be kept on a leash and that they do not have access to the spa wimming pool and the whirlpool of the deluxe bungalow with a panoramic view. We trust in your understanding.

No smoking
Smoking is prohibited in all apartments, bungalows and enclosed spaces.